Shipping and delivery

We do our best to prepare and deliver your order as quickly as possible.

Order processing

Once we receive your order, we need time to prepare it. Orders are usually processed within 1–3 working days.

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Delivery time

Delivery time may vary depending on location and product availability.

Region Estimated delivery time
Poland 7–14 working days

Order tracking

Once your order has shipped, you will receive a tracking number. You can use it to check the current status of your delivery.

Delays

In rare cases delivery may take longer due to factors beyond our control, such as customs procedures, weather conditions or carrier delays.

Contact

If you have questions about your parcel or delivery, contact us:

Lovuna
hello@lovuna.net