Shipping and delivery
We do our best to prepare and deliver your order as quickly as possible.
Order processing
Once we receive your order, we need time to prepare it. Orders are usually processed within 1–3 working days.
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Delivery time
Delivery time may vary depending on location and product availability.
| Region | Estimated delivery time |
|---|---|
| Poland | 7–14 working days |
Order tracking
Once your order has shipped, you will receive a tracking number. You can use it to check the current status of your delivery.
Delays
In rare cases delivery may take longer due to factors beyond our control, such as customs procedures, weather conditions or carrier delays.
Contact
If you have questions about your parcel or delivery, contact us:
Lovuna
hello@lovuna.net